Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.
This achievement is particularly significant as Angie's List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.
“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the roofing, gutter, and siding companies in the Maryland, Virginia, and Washington, DC, area were able to do it.”
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.
“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”
Angie's List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.
awarded Corley Roofing & Sheet Metal Company the 2015 Beacon Lighthouse Award for hard work, dedication, and commitment in the roofing industry. The award also acknowledges the importance of our partnership. What’s interesting about this award is that The Roof Center’s branch offices personally select the annual recipient based on several factors including customer service, industry expertise, sales volume, and sales mix.
Several Roof Center staff provided reasons as to why Corley Roofing was recognized for this award:
Corley Roofing is a great customer that I have had a close connection with since 1986 as they were one of my first customers I called on as Outside Sales person. Rick and John have been like family as we have built a relationship over the past 30 years that really helped me understand the business. They run a very respectable business and most important pay their bills on time every month.
Corley Roofing has been one of my favorite accounts to interact with for the last 15 years. John, Rick and the entire team at Corley Roofing are a pleasure to deal with on a business and personal level. They are honest and straightforward which makes them a great business partner for The Roof Center.
The greatest thing I can say about Corley Roofing is that they treat you like family. Whether you are an employee, vendor, or customer that is the experience you receive. In this day in age where it's hard to even talk to a real person, they provide that experience. It has been my pleasure to call on them for the last three years.
“We are honored to have received this recognition from The Roof Center,” said president John Corley. “We have worked closely with them, relying on the quality of their products and services for the success and growth of both our companies.”
About The Roof Center
Founded in 1940, The Roof Center is a premier distributor of residential and commercial roofing and building materials in Maryland, Virginia and Washington DC. For more information, see www.roofcenter.com.
A company above the rest! In August 2013 the Washingtonian Magazine (www.washingtonian.com) recognized Corley Roofing & Sheet Metal Co., Inc., as "Home Contractors You Can Trust in 2013." American Registry seconded the honor and added the company to the "Registry of Business Excellence."
The family-owned and operated company is honored by the recognition of their effort towards business excellence. The company serves both commercial and residential needs in Maryland, Virginia, and Washington, DC.
Christmas, a happy time, turned sad as we mourn the loss of Dorothy Lee Corley (December 15, 1929 ~ December 4, 2012).
A woman much loved who was affectionately called by many names -- Mom (and not just by her sons), Grandma, GG (for Great Grandma), Girlie, Dot, Dottie -- Dorothy Lee Corley was a life interwoven with others and will be dearly missed.
Born and raised in Washington, DC, in 1929, Mrs. Corley grew up as Dorothy Hendley in Anacostia, marrying John A. Corley in 1947. She worked at Adams & Burch Co. as a Bookkeeper until her husband and she established Corley Roofing Co. in 1959.
While raising two boys and then later caring for her nephew Mark and his sister Tracy, she spent her days (and nights!) answering phones, handling the accounting, and typing contracts. After the death of her husband John in 1984, Mrs. Corley continued to provide all the office support for Corley Roofing and assisted in the caregiving responsibilities of her grandchildren while her sons handled the roofing projects. As third generation Corleys entered the business -- granddaughters working in the office and grandsons working on roofs -- Mrs. Corley continued to assist in the office and engage with customers on the phone even while watching her great granddaughter.
John and Dorothy always had an open door to family and extended family (who were first and foremost), friends, and employees, offering a comfortable and safe shelter for those that needed it. Dorothy is survived by her two sons Rick (and wife Karen) and John (and wife Terri); grandchildren Rick (and wife Karen), Mark (and wife Pradthana), Lisa, Lynda, and John; great grandchildren Brianna and Griffin; and many loved nieces, nephews, cousins, and in-laws that are too numerous to name but with whom she had special relationships.
In lieu of flowers, please give to Hospice of the Chesapeake.
Address: 445 Defense Highway, Annapolis, MD 21401
Phone: 410.987.2003 | Website: www.hospicechesapeake.org.
Corley Roofing & Sheet Metal Co., Inc. has been awarded the prestigious 2011 Angie's List Super Service Award for the 4th year in a row! Angie's List (angieslist.com) is a website where thousands of consumers share their ratings and reviews on local contractors & companies in more than 425 different categories. Consumers use this list to help them find the right contractor or company for the job they need done. The Super Service Award is given to companies who have achieved and maintained a superior service rating on Angie's List throughout the past year. It is the highest honor Angie's List gives. In order to receive this award, our company must meet certain criteria including maintaining an overall grade of "A" on Angie's List, as rated by our customers. Fewer than 5% of the companies nationwide on Angie's List meet the eligibility requirements to be considered for this award.
Why is this so important to us? Simply put, it's because of our customers. Since it is exclusively based on customers' reviews, we couldn't be happier to be awarded such an honor. We work very hard to provide the best service possible to our customers and we think it shows. Our reputation is based on the quality of work we do, but our success is really because of our customers. Word of mouth is part of the reason we have stayed in business for over 50 years. We take immense pride in having a reputation as a reliable, trustworthy company. Having our customers think highly of us and be satisfied with our service is why we work so hard. To hear that our customers are recommending us to their friends, family, and neighbors is really the best compliment we can receive. Therefore, you can see why achieving an award like the Angie's List Super Service Award is such an honor.
Article by Lynda Corley, granddaughter of founding owner, February 17, 2012.
In the 2011 March issue of Washingtonian magazine, an article by Sherri Dalphonse entitled Home Improvements, Corley Roofing was recommended as one of the best roofing companies in the Washington, D.C., area.
Kudos from our customers:
I have to say that your roof expert team of Dennis (I didn’t get the other gentleman’s name) were amazing. They were fast, on time and efficient. When I showed Dennis where the leak was on the inside of the house in the bathroom, he noticed the toilet was running. I said it had been for 3 weeks and multiple people, including an actual plumber looked at it.
I took off the top and he just moved a small part over in a matter of 5 seconds, and, FIXED! So, not only are you wonderful roofers, Dennis goes above and beyond!
I will refer you to anyone who needs a roofing company.
What does it mean that a family operated and owned company has continued to give expert advice and service to families and businesses within the DC, Maryland and Virginia area? An article in Prince George's County Community Focus Online sums it up well: "They [Corley Roofing] are your full-service expert in both residential and commercial roofing, siding, gutters and energy-efficient windows, and are capable of handling all your re-roofing, new construction and repair or replacement needs." As we have experienced severe weather patterns over the last year (e.g. snowstorm and ice damage in the winter and torrential downpours in the summer), Corley Roofing is here to serve your needs. They also offer green roof options, if interested. You can call the office 301.894.4460 or request an estimate using an online form.
Rick Corley heading home from work with his puppy (2010).
John Corley, vice president of Corley Roofing & Sheet Metal in Temple Hills, has been asked this question a lot in recent days. His typical answer? No.
"You can damage the roof by knocking a few holes in it," Corley said. "Then you'll have more problems than you had before."
In dire situations where ice dams in gutters are forcing water to stream down interior walls, pull your gutters or downspouts off. "It's a last-ditch effort. If you have water pouring into the house all the way across the ceiling and walls, it's the only thing you can do."
Roof rakes come in 16-foot lengths (some can be extended by five feet) and can be used to scrape the ice and snow. The process is demanding and can be dangerous. Experts say the key to removing snow from a roof is never to step on the roof. Another pointer: Be careful not to inadvertently puncture the roof.
Experts offer these tips: If you are out of shape or overweight,
tackle snow shoveling at a slow pace to lower the risk of heart attack.
Take small loads of snow on your shovel. Bend your knees and keep your
back as straight as possible so you are lifting with your legs. Take
frequent breaks. Do not drink alcohol while you shovel.
Trees that pose an immediate danger or obstruction to a home need the attention of pros, arborists say, but most of the cleanup can be left until later. Broken branches can be cleanly removed then, though the result may be a loss of desired symmetry. Azaleas, boxwoods, yews and other shrubs buried or bent by snow should be left until after the thaw. "If you start beating things free of snow, you'll do more harm than good," said Kevin Carr of Bartlett Tree Experts.
Fire officials warn that running a gas-powered generator indoors or using other methods to heat your home could cause a dangerous buildup of carbon monoxide. CO gas can cause serious illness -- or even death -- if inhaled at high enough levels.
Sources of CO are unvented kerosene and gas space heaters; leaking chimneys and furnaces; back-drafting from furnaces, gas water heaters, wood stoves and fireplaces; gas stoves; generators and other gasoline-powered equipment; and automobile exhaust from attached garages. A working CO alarm is the best method residents can use to detect the presence of the gas. CO alarms are inexpensive and can be bought at hardware and home improvement stores.
-- From staff reports
Originally published in the Washington Post by a Staff Writer on Thursday, February 11, 2010 and a selection of Q&As republished on Saturday, February 13, 2010.
"Mike," as he was affectionately known, was born, raised, and educated in Washington, DC. He became an accomplished roofer, working for over 30 years with Corley Roofing & Sheet Metal Company, Temple Hills, MD. He developed a long lasting family relationship with the Corley family especially Johnny and Rick.
He was a faithful member of the Trinidad Baptist Church and was passionate about his service in the following ministries: Trustee, Senior Choir, Male Chorus, Tape, Drama, Transportation, Decision Counselor, and Sunday Church School.
Mike is the son of the late Barbara Jean (Cooke) Gray and Francis Lawrence Gray. He is survived by his wife of 26 years, Shirley; daughter, Lauren; son, Sean; sisters, Maureen, Joan and Dianna; brothers, Ronald, Frank and Thomas; nieces, Aletcia and Caryn; nephews, Curtis and Christian; great niece, Amiyah; in addition aunts, uncles, many cousins and friends.
The summary above was taken from an article published in the Washington Post, February 4, 2010. The worship service is at the Trinidad Baptist Church, 1611 Benning Road, NE, Washington, DC 20002 on February 5, 2010.